Microbio

Microbio Co., Ltd. and its affiliates (hereinafter referred to as “Microbio”, “we”, or “the Company”) highly value your privacy and are committed to ensuring that your personal data is adequately protected. This policy applies to customers, visitors to our website (URL: https://www.twmicrobio.com/ referred to as “this website” or “our website”), users of our products or services, employees of our suppliers and contractors, job applicants, and visitors to our company (hereinafter referred to as “you”). We comply with Taiwan’s privacy and personal data protection laws and regulations to formulate this privacy policy (hereinafter referred to as “this policy”) to explain the types of personal data we collect, and how we acquire, process, use, transfer, and protect this information.

 

The Company may revise this privacy policy to respond to legal changes and changes in the use of personal information and will announce it on our company website. Please read the following privacy policy carefully before you browse or use the related services provided by this website or provide any personal data to us. If you have any questions or suggestions regarding this policy, please feel free to contact the Company.

 

• According to the provisions of the “Personal Data Protection Act,” the following items should be clearly informed when collecting personal data from the data subject:
  • Non-public authority name: Microbio Co., Ltd.
  • Purpose of collection: We collect, use, disclose, transfer, and process your personal data to provide the following services. The purposes for which Microbio collects your personal data include but are not limited to:
• Providing websites, products, and services:
  • Provide our website, products, or services
  • Contact you regarding matters related to the website, products, and services
• Business operations:
  • Operate and manage our website, products, and services.
  • Provide website content to you
  • Display advertisements and other content
  • Communicate or interact with you through our website, products, or services
  • Notify you of updates to our website, products, and services
• Communication and marketing:
  • Communicate with you in any manner (including email, SMS, social media, announcements, or face-to-face)
  • Provide you with updates or other information that you may be interested in
  • Maintain and update your contact information
  • Contact you to seek consent when required by law
• Information systems management:
  • Manage and operate the Company’s communication systems, information systems, and security systems
  • Conduct audits (including security audits) and monitor the above systems
• Supplier management:
  • Cooperate with suppliers for relevant management and cooperation
• Feedback survey:
  • Obtain your feedback on our website, products, or services
• Corporate security:
  • Manage the physical security of the Company’s offices and premises, including visitor records, surveillance footage, and electronic security (including login and access records)
• Investigation of cases:
  • Conduct investigations, inquiries, and prevent violations of company regulations and criminal activities in accordance with legal requirements
• Legal compliance:
  • Comply with legal and regulatory obligations
• Improvement of our website, products, and services:
  • Obtain or respond to your questions or requests regarding the website, products, or services
  • Develop or improve the website, products, and services
• Fraud prevention:
  • Cooperate with investigations, prevent and investigate fraud-related cases
• Assertion, exercise, or defense of legal rights:
  • Manage legal rights
  • Assertion of facts and rights, including document collection, review, and submission, and fact, evidence, and witness testimony
  • Exercise and defense of legal rights and claims, including formal legal proceedings
• Recruitment and interviews:
  • Recruitment activities, recruitment advertisements, and interviews
  • Suitability assessment, employment documents, and related records
  • Content of the employment letter, details of accepting the employment letter
  • Categories of personal data: Including identifiable personal/financial information, identifiable government data; characteristics such as personal/body description, habits, personality; family circumstances such as family situation, marital history, details of other family members, other social relationships; social situation categories such as residence and facilities, recreational activities and interests, occupation, licenses, or other permits; education/examination/technical or other professional categories such as school records, qualifications, or skills; employment situation such as current employment status, employment history, resignation history, work experience, health and safety records, salary and withholdings, training records; financial details such as credit ratings, goods or services provided by the data subject, financial transactions, compensation.
  • Period of Personal Data Utilization: Within the scope of our company’s business operations, under one of the following conditions:
• Specific purpose and duration of personal data collection
• Period required by relevant laws or contractual agreements
• Period necessary for our company to conduct business operations
  • Recipients of Personal Data Utilization: Microbio, subsidiaries of Microbio, affiliated enterprises as defined by corporate law, institutions or consultants with whom the above companies have contractual relationships or business dealings, investigative authorities with legal investigative rights, or financial regulatory authorities
  • Methods of Personal Data Utilization: Utilization via automated machines or other non-automated means (including but not limited to written, electronic, or international transfer)
  • Regions of Personal Data Utilization: Regions related to the business activities of our company and other users, and relevant regions necessary for achieving the purposes of utilization.
  • Your Rights and Methods under Article 3 of the Personal Data Protection Act: You have the right to inquire about, access, copy, supplement, correct, stop collecting/processing/utilizing, or delete your personal data. To exercise these rights, you may apply through the method described in Section 5 below.
  • You are Free to Choose Whether to Provide Personal Data. Not Providing It May Have the Following Effects on Your Rights and Interests: Microbio may request participants to voluntarily provide personal data for registration, marketing, after-sales service, consumer queries, draws, games, competitions, and employment opportunities. If you choose not to provide personal data, Microbio may be unable to continue providing you with the aforementioned services, employment opportunities, activities, etc. This may affect your rights and interests.

 

• Methods of Personal Data Collection

Microbio may collect your personal data through the following channels:

• Information Provided Voluntarily to Our Company: For example, information you or others provide when contacting us via email, phone, providing business cards, or applying for a job.
• Information Obtained Through Direct Contact: Personal data obtained directly from you through participation in meetings, exhibitions, business visits, or other meetings.
• Information Obtained Through Cooperation: Personal data obtained through collaboration with you in research and development, or due to your role as a consultant for our company.
• Information Obtained Through Legal Relationships: Personal data obtained based on the legal relationship between you and our company, such as when providing services.
• Information Disclosed by You: Personal data obtained from content you have publicly posted on social media.
• Website Information: Personal data obtained through your visit to our website or the use of functions or resources on our website.
• Registration Information: Personal data obtained due to your registration to use our website, or purchase our products or services.

 

• Microbio will utilize your personal data within the necessary scope to fulfill the collection purposes. Additionally, to achieve these purposes, we may transfer the data to regions outside Taiwan. However, in the following situations, Microbio will not be restricted to utilizing the data within the necessary scope for the purpose:
  • The information has already become public without being disclosed by Microbio Co., Ltd.
  • The information is publicly disclosed by you or disclosed to a third party with your consent.
  • Microbio Co., Ltd. is required to disclose the information by an order from a court or government authority with jurisdiction.
  • Microbio Co., Ltd. entrusts others to perform the following services:
• Marketing and research analysis to improve our products and your experience using our website and products
• Statistical analysis to better understand your needs and/or consider general consumption patterns and trends
• Delivering publications, letters, emails, updates, or notifications to you
• Providing any other form of service to you

 

• We will not disclose any personally identifiable information to any third parties.

Unless the third party is an agent or subcontractor of our company, assisting or representing us in providing products or services to you within the aforementioned purposes. We will only provide the subcontractor or agent with the information necessary to fulfill the assigned tasks and require them to maintain the confidentiality of your personal information and prohibit the use of your data for purposes beyond the assigned services.

 

• According to the Personal Data Protection Act, you have the right to inquire about, access, request copies, supplement, correct, stop the collection/processing/utilization, or delete your personal data.

If you wish to exercise any of these rights or have any questions, comments, or suggestions regarding this privacy policy, please contact us through the following:

• Address: 14F-1, No. 3, Yuanqu Street, Nangang District, Taipei City 115
• Email: privacy@microbio.com.tw

 

• Cookies Policy
• Cookies are small pieces of data sent from a website to your browser and stored on your computer’s hard drive. To provide you with the best service, our website may set and access cookies on your computer while you use our services.
• When you visit our website, we use cookies to store information about your visit (this information cannot directly identify you), which helps us understand how you and other visitors use the website, allowing us to continuously improve our website and services.
• If you are concerned about the use of cookies, most browsers allow you to clear cookies from your computer, reject cookies, or receive notifications when cookies are used.
• You can adjust your browser settings for cookies through Internet Explorer’s “Tools – Internet Options” under “Security”, Firefox’s “Tools – Options” under “Privacy”, or Chrome’s “Tools – Options” under “Privacy Settings” (including accepting all cookies, notifying when cookies are set, rejecting all cookies, etc.).
• You can decide whether to allow the use of cookies by configuring your personal computer or internet device. If you choose to reject all cookies, it may inconvenience your use of our website services or prevent certain functions from working properly. Thank you for your understanding.

 

• Children’s Privacy

To protect children’s privacy, we do not collect, process, or utilize personal data of individuals under eighteen years old, or those defined as children by local laws or regulations, without the knowledge and consent of their parents (or guardians). We recommend that parents (or guardians) accompany their children while using our products and services. Parents (or guardians) may withdraw or revoke any consent given at any time. Please use the contact information provided in Section 5 of this policy to make such requests, including inquiries, access, requests for copies, supplementation, correction, or cessation of the collection/processing/utilization or deletion of some or all personal data.

 

• Privacy and Security
• We implement strict privacy and security measures, such as firewalls, antivirus systems, and EDR technologies, and adhere to ISO 27001 management standards to prevent unauthorized access, alteration, disclosure, damage, or loss of your personal data. We enforce rigorous review procedures during the collection, storage, transmission, and use of your personal data, ensuring that only authorized personnel have access to it. We also regularly maintain our systems to prevent external hacking or malicious software intrusions, ensuring that your personal data is fully protected both online and offline.
• If your data and accounts on our website are password-protected, please safeguard your passwords to maintain your privacy and security.
• Only authorized personnel are permitted to access your personal data, and all relevant personnel must comply with applicable legal regulations.

 

• Changes and Revisions
• We may periodically revise our privacy policies as situations change and needs arise to protect your privacy. This policy will be announced and implemented following approval by the Chairman, and the same applies to any revisions. When we make changes to the privacy terms, they will be published on our website immediately, but individual users will not be notified separately. Therefore, we will prominently indicate and encourage you to review our privacy policy regularly. If you continue to browse or use the related services provided by this website after the announcement of revisions, it will be considered as your agreement to the updated policy.
• If you do not agree with the revised privacy policy regarding the collection, processing, or utilization of your personal data, you have the right to contact us according to Section 5 of this policy to request the cessation or deletion of personal data and to exercise your rights.